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Office of Ombuds Services

Office Staff

Office Staff

(last updated 8/18/2020)

Kathleen H. Canul
Director and Campus Ombudsperson

Kathleen H. Canul is the Director of Ombuds Services for the University of California, Los Angeles.  She is responsible for managing alternative dispute resolution services provided by Ombuds Services.  As an ombudsperson and mediator, she helps parties resolve the differences that may arise between and among faculty, staff and students. Campus diversity issues are a significant area of interest as well.  Prior to this role, Kathleen served for six years as University Ombudsman for the University of California, Irvine.  Before becoming an ombudsperson, she worked at the University of California, Irvine as a psychologist and adjunct faculty member.  Kathleen earned both a Ph.D. and M.S. in Clinical Psychology from Washington State University and a B.A. in Psychology from the University of California, Irvine.* Additionally, she is a certified mediator and a member of the International Ombudsman Association (IOA).

Thomas Griffin
Ombudsperson, UCLA Health and Health Sciences

Thomas Griffin is as an Ombudsperson for the University of California, Los Angeles.  Before discovering his passion for helping individuals and communities grow through conflict, Thomas served in a variety of industries, including radio production, information systems, and music instruction.  He has mediated for the Los Angeles county court system, environmental groups, and individuals, and specializes in choice empowerment and strategic perspective building.  Thomas quadruple majored with honors at the University of Colorado, Colorado Springs and completed Juris Doctor and Master of Dispute Resolution degrees at the Pepperdine University School of Law.* He is a member of the Beta Gamma Sigma international honor society and the International Ombudsman Association, and a fellow of the Straus Institute for Dispute Resolution.

Natalie Landau Gibson

Natalie Landau Gibson is an Ombudsperson for the General Campus at the University of California, Los Angeles. With a particular interest in cross-cultural and interpersonal experiences, she enjoys working with people in conflict to create positive outcomes, and is excited to be working with the UCLA community. Natalie graduated with honors from Boston University with a BA in Socio-Cultural Anthropology, and from The American University School of International Service with an MA in Ethics, Peace, and Global Affairs, with concentrations in Human Rights, Social Justice, Conflict Transformation & Peacebuilding. Prior to joining the Office of Ombuds Services at UCLA, Natalie worked as a Junior Associate Ombudsman in the Office of the Ombudsman at the United States Department of State in Washington, D.C. She is a member of the International Ombudsman Association (IOA).

Brenda Woods-Patin
Intake Coordinator and Office Manager

Brenda is the initial point of contact in the Office of Ombuds Services. She has an extensive history on the UCLA campus. She was a student first earning her B. A. prior to becoming a career employee. Brenda has worked with students, staff, faculty and administration during her tenure at UCLA. Her graduate work focus was in counseling.* Brenda is a state-certified mediator.  Other relevant training includes: Ombuds 101;  Ombuds 101 Plus;  Effective Mediation of Cross Cultural and Community Disputes; The Art of Win-Win Negotiations; Advanced Mediation Training: Mediation as a Career; Conflict Management Across Cultures: Strategies for a Culture Sensitive Ombudsman Practice; Coaching Strategies for Ombudsman; Challenges to Informality and Other Standards; Essential Questions and Interviewing Skills for Ombudsman.

Brenda was a member of University of College Ombuds Association (UCOA) before it merged with the Ombudsman Association (OA). That merger became the International Ombudsman Association (IOA). Brenda was elected and served an Associate Member and Representative on the Board of Directors of the International Ombudsman Association from 2006-2008. She remains an active member of the International Ombudsman Association.

“I want people to feel comfortable when they communicate with our office. It is important for me to know they feel welcomed and are in a professional environment. We work hard to assure people that we are a confidential office and that they understand our mission and role as an informal, neutral resource.”

*The office of Ombuds Services does not provide legal or psychological counseling.