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Office of Ombuds Services

Office Staff

Office Staff

(last updated 9/6/2022)

Thomas Griffin
Interim Campus Ombudsperson/Director of Ombuds Services
Ombudsperson, UCLA Health and Health Sciences

For the past 15 years Thomas Griffin has helped thousands of professionals and students discover meaning and fulfillment in the midst of their conflict at UCLA. After serving the general campus, he was named Ombudsperson for UCLA Health and Health Sciences, and now Interim Campus Ombudsperson and Director of Ombuds Services.

In the past he has held the role of Employee Relations Director at Warner Bros. Entertainment, mediated wetland usage amongst environmental advocacy groups, and advocated for housing justice at Los Angeles’ Inner City Law Center. He has provided training to individuals from around the world, including teenagers in the Pakistan Evolution - Igniting Potential movement, nurses at Kaiser Permanente, and Fulbright scholars from the Middle and Far East in collaboration with the U.S. Department of State.

After becoming first in the University of Colorado system to successfully quadruple major, Thomas earned Juris Doctor and Master of Dispute Resolution degrees from Pepperdine University and the Straus Institute for Dispute Resolution. Thomas holds a certificate in Diversity and Inclusion from Cornell University and is a fellow of the Straus Institute for Dispute Resolution.

Natalie Landau Gibson

Natalie Landau Gibson is an Ombudsperson for the General Campus at the University of California, Los Angeles. With a particular interest in cross-cultural and interpersonal experiences, she enjoys working with people in conflict to create positive outcomes, and is excited to be working with the UCLA community. Natalie graduated with honors from Boston University with a BA in Socio-Cultural Anthropology, and from The American University School of International Service with an MA in Ethics, Peace, and Global Affairs, with concentrations in Human Rights, Social Justice, Conflict Transformation & Peacebuilding. Prior to joining the Office of Ombuds Services at UCLA, Natalie worked as a Junior Associate Ombudsman in the Office of the Ombudsman at the United States Department of State in Washington, D.C. She is a member of the International Ombudsman Association (IOA) and has professional certificates in Conflict Coaching and Diversity & Inclusion.

Brenda Woods-Patin
Intake Coordinator and Office Manager

Brenda is the initial point of contact in the Office of Ombuds Services. She has an extensive history on the UCLA campus. She was a student first earning her B. A. prior to becoming a career employee. Brenda has worked with students, staff, faculty and administration during her tenure at UCLA. Her graduate work focus was in counseling.* Brenda is a state-certified mediator. Other relevant training includes: Ombuds 101; Ombuds 101 Plus; Effective Mediation of Cross Cultural and Community Disputes; The Art of Win-Win Negotiations; Advanced Mediation Training: Mediation as a Career; Conflict Management Across Cultures: Strategies for a Culture Sensitive Ombudsman Practice; Coaching Strategies for Ombudsman; Challenges to Informality and Other Standards; Essential Questions and Interviewing Skills for Ombudsman. Certificate in Diversity and Inclusion from Cornell University.

Brenda was a member of University of College Ombuds Association (UCOA) before it merged with the Ombudsman Association (OA). That merger became the International Ombudsman Association (IOA). Brenda was elected and served on the Board of Directors of the International Ombudsman Association from 2006-2008. She remains an active member of the International Ombudsman Association.

“I want people to feel comfortable when they communicate with our office. It is important for me to know they feel welcomed and are in a professional environment. We work hard to assure people that we are a confidential office and that they understand our mission and role as an informal, and neutral resource.”

*The office of Ombuds Services does not provide legal or psychological counseling.